Well, then, Gene... Stick with Microsoft. Symphony is just Openoffice rebranded for IBM. Frankly, Gene, you have a choice to make. Do you want pretty but outrageously expensive and featureless, or do you want functional with a *standard* interface... the same interface Microsoft only moved away from a couple years ago...Seriously, man, OO uses almost exactly the same interface as all Office versions up to that stupid looking Office XP.
Oh, and Mike... Tell your buddy his load balancing setup sucks ass. This is IBM, they should NEVER be brought down by something like the Slashdot effect. EVER.